- When will my vehicle be shipped?
- How can I get the best price for shipping my vehicle?
- What are the different types of vehicle transport services you offer?
- What if I’m not available when the vehicle is delivered?
- I need the vehicle as soon as possible. When can you ship it?
- What happens if there’s damage to my vehicle during shipping?
- How can I trust your company if I’ve never heard of you before?
- I’ve received multiple quotes from different companies. What sets your company apart?
- Do you have Reviews and Testimonials?
Q: When will my vehicle be shipped?
Answer: The shipping timeframe is dependent on several factors, including the truck’s schedule, logistics, the sequence of orders, and weather conditions. In most cases, we can arrange for your vehicle to be picked up within 2-4 weeks from the time of booking.
Once you accept the price on your shipping quote, our team will coordinate with our trucks in the field to find the next available spot for your order. We will then provide you with a specific timeframe for pickup. If the proposed timeframe meets your needs, we will send you a shipping agreement.
To reserve your spot and confirm your order, simply sign the shipping agreement and submit your booking deposit. Our team is committed to finding the most suitable shipping solution for your vehicle while adhering to your desired timeline.
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Q: How can I get the best price for shipping my vehicle?
Answer: To ensure the best possible price for shipping your vehicle, we recommend booking your shipment at least 2-4 weeks in advance. This allows us sufficient time to reserve a spot for your vehicle on one of our trucks and plan the most efficient shipping route.
We have found that customers who have a flexible timeframe for shipping often benefit from the most competitive pricing. Our team is dedicated to finding the most cost-effective shipping solution while ensuring the safe and timely delivery of your vehicle.
Q: What are the different types of vehicle transport services you offer?
Answer: We provide a wide range of vehicle transport services to cater to the diverse needs of our customers.
Our services include:
Professional Towing (Power-Only): This service is ideal for vehicles that are not operational or cannot be safely driven. Our experienced drivers will tow your vehicle using specialized equipment to ensure its safe transportation.
Flat-Deck Transport: For vehicles that require additional support or cannot be towed, we offer flat-deck trailer transport. Your vehicle will be securely loaded onto a flat-deck trailer and transported to its destination.
Drive-Away Service: For oversized RVs that exceed the dimensions suitable for trailer transport, we provide a drive-away service. Our professional drivers will safely navigate your RV to its intended destination.
Enclosed Trailer Transport: For high-end, luxury, or classic vehicles that require the utmost protection during transit, we offer enclosed trailer transport. Your vehicle will be shipped in a fully enclosed trailer, shielding it from the elements and road debris.
Open Car Hauler Transport: The most cost-effective option for shipping cars is our open car hauler transport service. Your vehicle will be loaded onto an open trailer along with other cars and transported to its destination.
We offer door-to-door service for most of our transport options, which means we will pick up your vehicle from your specified address and deliver it directly to your desired location. For open car transport, we also provide a terminal-to-terminal option, where you can drop off your vehicle at one of our conveniently located terminals and pick it up from another terminal in your destination city.
Our services are not limited to cars; we also transport boats, RVs, and heavy equipment, ensuring that your vehicle is safely delivered using the most appropriate transportation method.
Our team of experts will work with you to determine the best transport solution based on your specific requirements and the type of vehicle being shipped.
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Q: What if I’m not available when the vehicle is delivered?
Answer: Your presence is not required for us to pick up or deliver your vehicle, as long as we have the necessary documentation and permissions in place.
For pickup, as long as the vehicle is accessible when the driver arrives and we have received the required documentation (as specified in your shipping agreement), we can proceed with loading your vehicle onto our trailer. If the vehicle is located in a gated community or a restricted area, you may need to arrange for a friend or family member to be present to grant the driver access.
Similarly, for delivery, we can drop off the vehicle at the agreed-upon address in the shipping agreement, even if you are not personally available to receive it.
In both cases, it is crucial that you provide us with written permission to transport your vehicle, either through the shipping agreement or a separate authorization form. This documentation ensures that we have the legal right to take possession of your vehicle and transport it to the designated destination.
Our team will work closely with you to gather all the necessary information and documentation prior to the pickup date, ensuring a seamless and efficient transportation process, even in your absence.
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Q: I need the vehicle as soon as possible. When can you ship it?
Answer: We understand that you need your vehicle shipped as quickly as possible. However, as mentioned earlier, to ensure the best possible service and pricing, we recommend booking your shipment at least 2-4 weeks in advance. This allows us to secure a spot for your vehicle on our truck and plan the most efficient shipping route.
When you request a shipping quote, our team will review the current truck schedules and availability to determine the earliest possible pickup date for your vehicle. If there is an available spot that meets your timeline, we will proceed with scheduling the pickup.
However, it’s important to keep in mind that the pickup and delivery timeframes we provide are estimates and may be subject to change due to various factors such as weather conditions, logistical challenges, or other orders that may come before or after yours.
While we strive to adhere to the agreed-upon schedule, these factors can occasionally impact the actual pickup and delivery dates. By maintaining some flexibility in your schedule, you allow us to navigate these potential challenges more effectively, ensuring that we can provide you with the highest quality service at competitive prices.
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Q: What happens if there’s damage to my vehicle during shipping?
Answer: All of our carriers are fully insured with commercial transport insurance, which covers any damage to your vehicle resulting from negligence or accidents during the shipping process. This insurance is designed to protect your vehicle while it is in our care.
It’s important to note that normal wear and tear during transport, such as minor dings from road debris or dirt accumulation, is not typically covered by this insurance. However, our professional drivers are highly experienced and take every precaution to ensure that your vehicle is transported safely and securely.
While it is not necessary for you to have your own insurance since our commercial insurance provides coverage, some customers prefer to have additional protection through their personal auto insurance policies. If you do have your own insurance, it can provide an extra layer of protection and peace of mind during the shipping process.
In the rare event that your vehicle sustains damage due to our carrier’s negligence or an accident during transport, we will provide required information to file a claim.
Your vehicle’s safety is our top priority, and we are committed to providing reliable, secure transportation services backed by comprehensive insurance coverage.
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Q: How can I trust your company if I’ve never heard of you before?
Answer: We completely understand your hesitation about trusting a company you’re not familiar with, especially when it comes to transporting your valuable vehicle. At Red Foot Haulers, we pride ourselves on our transparency and commitment to providing exceptional service to every customer.
While you may not have heard of us before, we have been in the vehicle shipping industry for 8 years and have successfully transported thousands of vehicles across Canada. Our dedication to quality service has earned us a strong reputation within the industry and among our satisfied customers.
We encourage you to take a few moments to read the reviews left by our previous customers. Simply search for “Red Foot Haulers reviews” on Google, and you’ll find links to various review websites where you can see what our customers have to say about their experience with us. To date, we have accumulated over 700 positive reviews online, a testament to our consistent commitment to excellence.
We understand that shipping a vehicle can be a daunting process, especially if you’ve never done it before. That’s why we go above and beyond in disclosing information and educating our customers about the shipping process.
We want you to feel confident and informed every step of the way, from the moment you request a quote until your vehicle is safely delivered to its destination.
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Q: I’ve received multiple quotes from different companies. What sets your company apart?
Answer: We understand that price is an important consideration when choosing a vehicle shipping company. However, it’s equally crucial to evaluate the quality of service and the company’s reputation to ensure that your vehicle is in capable hands.
At Red Foot Haulers, we distinguish ourselves by providing transparent pricing, excellent communication, and a unwavering commitment to the safe and timely delivery of your vehicle. When comparing quotes from different companies, it’s essential to ensure that the services offered are equivalent.
We specialize in truck transport because we believe it is the safest, fastest, and most convenient method for shipping vehicles. Unlike train transport, which can result in damage to your vehicle due to the multiple loading and unloading processes, truck transport allows us to provide door-to-door service in most cases. This means that we can pick up your vehicle from your specified location and deliver it directly to your desired destination, minimizing the risk of damage and offering a higher level of convenience.
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Q: Do you have Reviews and Testimonials?
Yes, see our reviews, currently 97% satisfaction rate out of 700+ reviews
Reviews on Google:
Click to see reviews
Reviews on Nicelocal:
4.8/5 rating, click to see 79+ genuine reviews
Reviews on 411.ca (4.5/5 rating)
Click to see reviews
Reviews on TrustPilot.com:
(4.7/5 “Excellent” rating), click to see reviews
Reviews on Reviews.io – 4.8/5
“95% of reviewers recommend Red Foot Haulers”
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